Mark Patterson is a long time friend of Les Clefs d’Or who began his career as a bellboy working for the late Arshad Khokhar at Sheraton Copenhagen.  

Some might remember him as a Keynote speaker and facilitator at the 2008 Les Clefs d’Or Congress in Copenhagen, where he spoke about the importance of relations and networking. He has recently led two workshops for our Executive Committee and Board of Directors in 2021 and 2022. 

Mark has visited countless hotels and is always very curious about the thoughts and ideas of the concierges he meets.  He is known for asking many questions – especially “why” every time he finds something of interest.

His job description is strategy consultant, working with companies like Maersk, KPMG, SAAB and the chairman of the CEO-organisation 360.

The Education & Training Committee is honoured to work with Mark and excited to have him moderate our Education Day.