This Privacy Statement describes how Union Internationale des Concierges d’Hotel / Les Clefs d’Or (“we,” “us,” or “our”), a global association based in France, collects, uses, shares, and protects the personal information of individuals who visit our website and register for our annual congress. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect and process personal information when you visit our website and register for our annual congress. The information we collect may include:

  • Name
  • Email address
  • Affiliation or organization
  • Contact details
  • Dietary preferences (if applicable)
  • Any additional information voluntarily provided by you

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To register you for our annual congress
  • To communicate with you regarding the event
  • To personalize your experience on our website
  • To send you event updates, newsletters, and relevant information
  • To comply with legal obligations and resolve disputes

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • With service providers who assist us in organizing and managing the annual congress.
  • With other members of our association, but only to facilitate networking and engagement during the event.
  • When required by law or to protect our rights, privacy, safety, or property.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure encryption technology to safeguard your data.

5. Your Rights

You have the following rights regarding your personal information:

  • To access and review the data we hold about you.
  • To correct any inaccuracies in your personal information.
  • To withdraw your consent (if applicable).
  • To request the deletion of your personal information, subject to legal requirements.

6. Cookies and Analytics

We use cookies and similar technologies to enhance your experience on our website and gather data for analytics purposes. You can manage your cookie preferences through your web browser settings.

7. Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices. We will notify you of any material changes through the website or other means.

8. Contact Us

If you have any questions or concerns regarding your personal information or this Privacy Statement, please contact us at:

Les Clefs d’Or, 12 rue Cambon, 75001 Paris, France

By using our website and registering for our annual congress, you consent to the terms outlined in this Privacy Statement.