SVP Services | Alliants
Heather joined Alliants in 2022 to lead the integration of innovative technology within hotels, aiming to empower staff by complementing their skills with modern tools. Her focus is on freeing property teams from administrative burdens, allowing them to enhance guest experiences through meaningful interactions. This approach helps hotels deliver more personalized and memorable stays, redefining the guest journey.
With over 25 years of experience in transformation and program delivery, Heather has spearheaded global initiatives at multinational companies through her career at Accenture and advised boards and organizations across the charitable and public sectors through her own consulting firm. Her passion for driving customer-centric innovations has been a constant throughout her career. Heather’s expertise in fostering collaboration and advancing hospitality technology makes her a pivotal figure in the industry’s evolution.
Outside of work, she enjoys outdoor adventures with her husband and two children.